Shipping policy

 

Certainly! Here's the updated shipping policy for King Energy with the added section about preorders:

Shipping Policy

Thank you for visiting and shopping at King Energy. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment Processing Time:

  • All orders are processing can take up to 3 weeks.
  • Orders are not shipped or delivered on weekends or holidays.
  • If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

Shipment Confirmation & Order Tracking:

  • You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s).
  • The tracking number will be active once the order is processed.

Customs, Duties, and Taxes:

  • King Energy is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages:

  • King Energy is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
  • Please save all packaging materials and damaged goods before filing a claim.

Preorders:

  • Some items may be advertised as preorders. For these items, the shipping times can vary between 1-4 weeks.
  • You will receive updates on the status of your preorder and an estimated shipping date.
  • Once your preorder item is shipped, you will receive a Shipment Confirmation email with your tracking number.

International Shipping Policy

  • We currently do not ship outside the United States.

Incorrect Address:

  • It is the responsibility of the buyer to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping times, so there is a very small window to correct an incorrect shipping address. If you believe you have provided an incorrect shipping address, please contact us immediately at support@kingenergy.com.

Shipping Policy Changes:

  • We may update our shipping policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Contact Us:

Thank you for shopping with King Energy. We appreciate your business and are committed to providing you with the best possible service.